PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of DogHouse Systems, Inc.. The collective work includes works that are licensed to DogHouse Systems, Inc.. Copyright 2003, DogHouse Systems, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with DogHouse Systems, Inc. or purchasing DogHouse Systems, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with DogHouse Systems, Inc. or to purchase DogHouse Systems, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by DogHouse Systems, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks All trademarks, service marks and trade names of DogHouse Systems, Inc. used in the site are trademarks or registered trademarks of DogHouse Systems, Inc.
Warranty Disclaimer This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, DogHouse Systems, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. DogHouse Systems, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. DogHouse Systems, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability DogHouse Systems, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if DogHouse Systems, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors In the event that a DogHouse Systems, Inc. product is mistakenly listed at an incorrect price, DogHouse Systems, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. DogHouse Systems, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, DogHouse Systems, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by DogHouse Systems, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice DogHouse Systems, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to DogHouse Systems, Inc..
Miscellaneous Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of DogHouse Systems, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of DogHouse Systems, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. DogHouse Systems, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. DogHouse Systems, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a DogHouse Systems, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer DogHouse Systems, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, DogHouse Systems, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, DogHouse Systems, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to DogHouse Systems, Inc. in its sole discretion.
Indemnification You agree to indemnify, defend, and hold harmless DogHouse Systems, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links In an attempt to provide increased value to our visitors, DogHouse Systems, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with DogHouse Systems, Inc., DogHouse Systems, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of DogHouse Systems, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, DogHouse Systems, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
What information do we
collect?
We
collect information from you when you register on the site, place an
order, enter a contest or sweepstakes, respond to a survey or
communication such as e-mail, or participate in another site feature.
When
ordering or registering, we may ask you for your name, e-mail address,
mailing address, phone number, credit card information or other
information. You may, however, visit our site anonymously.
We
also collect information about gift recipients so that we can fulfill the
gift purchase. The information we collect about gift recipients is not
used for marketing purposes.
Like
many websites, we use "cookies" to enhance your experience and
gather information about visitors and visits to our websites. Please refer
to the "Do we use 'cookies'?" section below for information
about cookies and how we use them.
How do we use your
information?
We may use the information we collect from you when you register, purchase
products, enter a contest or promotion, respond to a survey or marketing
communication, surf the website, or use certain other site features in the
following ways:
To
personalize your site experience and to allow us to deliver the type of
content and product offerings in which you are most interested.
To
allow us to better service you in responding to your customer service
requests.
To
quickly process your transactions.
To
administer a contest, promotion, survey or other site feature.
If
you have opted-in to receive our e-mail newsletter, we may send you
periodic e-mails. If you would no longer like to receive promotional
e-mail from us, please refer to the "How can you opt-out, remove or
modify information you have provided to us?" section below. If you
have not opted-in to receive e-mail newsletters, you will not receive
these e-mails. Visitors who register or participate in other site features
such as marketing programs and 'members-only' content will be given a
choice whether they would like to be on our e-mail list and receive e-mail
communications from us.
How do we protect
visitor information?
We implement a variety of security measures to maintain the safety of your
personal information. Your personal information is contained behind secured
networks and is only accessible by a limited number of persons who have special
access rights to such systems, and are required to keep the information
confidential. When you place orders or access your personal information, we
offer the use of a secure server. All sensitive/credit information you supply
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our databases to be only accessed as stated above.
Do we use
"cookies"?
Yes. Cookies are small files that a site or its service provider transfers to
your computer's hard drive through your Web browser (if you allow) that enables
the site's or service provider's systems to recognize your browser and capture
and remember certain information. For instance, we use cookies to help us
remember and process the items in your shopping cart. They are also used to
help us understand your preferences based on previous or current site activity,
which enables us to provide you with improved services. We also use cookies to
help us compile aggregate data about site traffic and site interaction so that
we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better
understanding our site visitors. These service providers are not permitted to
use the information collected on our behalf except to help us conduct and
improve our business.
You can choose to have your computer warn you each time a cookie is being sent,
or you can choose to turn off all cookies. You do this through your browser
(like Netscape Navigator or Internet Explorer) settings. Each browser is a
little different, so look at your browser Help menu to learn the correct way to
modify your cookies. If you turn cookies off, you won't have access to many
features that make your site experience more efficient and some of our services
will not function properly. However, you can still place orders over the
telephone by contacting customer service.
Do we disclose the
information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information unless we provide you with advance notice, except as
described below. The term "outside parties" does not include DogHouse
Systems, Inc.. It also does not include website hosting partners and other
parties who assist us in operating our website, conducting our business, or
servicing you, so long as those parties agree to keep this information
confidential. We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or protect ours
or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to
other parties for marketing, advertising, or other uses.
How can you opt-out,
remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your
preferences in the "My Account" section. Please note that due to
email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into
the "My Account" section of our site and remove your shipping
addresses, billing addresses & payment information. Please note that we may
maintain information about an individual sales transaction in order to service
that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party
links on our site. These linked sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and
activities of these linked sites. Nonetheless, we seek to protect the integrity
of our site and welcome any feedback about these linked sites (including if a
specific link does not work).
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this
page. Policy changes will apply only to information collected after the date of
the change. This
policy was last modified on August 6, 2003.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us
any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
This online privacy policy applies only to information collected through our
website and not to information collected offline.
Terms and Conditions
Please also visit our Terms
and Conditions section establishing the use, disclaimers, and limitations
of liability governing the use of our website.
Your consent
By using our site, you consent to our privacy policy.
Return Policy
DogHouse Systems offers a 30 day money back guarantee with all system purchases. DogHouse Systems accepts system returns for any reason if not completely satisfied during the first 30 days of ownership. Please contact a DogHouse System support representative to complete a Return Merchandise Authorization Number.
All systems returned for a refund are subject to 15% restocking fee.