How long do refunds take to process? We use PayPal as our merchant service and all of our refunds go through them. Refunds will take anywhere from 3-8 business days (not including holidays) to [...]
Can I return my order? If you are unhappy with your system, please contact us within 30 days of purchase. Please read our Return Policy for more information. Back to FAQ
I need to send my system in, but I don’t have my original packaging. That's okay! If you don't have the original packaging, just take your system to a local FedEx location and have them [...]
How do I check my warranty? Evey DogHouse Systems computers come with a serial number. If you have a desktop, this number is on the back of the system, or it's on the bottom of your laptop. The [...]
Why did I get charged for international support? An international support fee is added to each order shipping to Canada and is designed to offset the higher shipping costs we'll incur should [...]
Do you offer discounts? We do! If you are a part of the military, please take advantage of the coupon codes for $100 off your system we have available to thank you for your service: Navy: gonavy [...]
Do you offer financing? We do! When you check out, PayPal gives you the option to finance your system. At the top of the PayPal card window, there is a Pay Now and Pay Later button. Click Pay [...]
