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Why won’t my payment go through? If your payment doesn't go through the first time, you might have to contact your bank as they might believe it to be a fraudulent charge. Once your bank [...]

Why was I charged state sales tax? If you live in or are shipping within Texas, we charge state sales tax. If you are shipping outside of Texas, you will not be charged state tax.     [...]

Can I change something on my order after I’ve placed it?     Back to FAQ

What happens if someone isn’t home to receive my order? All of our shipments require a signature upon delivery. If a delivery is attempted and nobody is home, the carrier will leave a door [...]

Do you ship to P.O. boxes or A.P.O. addresses? We also ship overseas and domestically for those serving in the military through APO&FPO. Unfortunately, we cannot ship to PO boxes. Please use a [...]

An item in my order is back-ordered; what do I do? If there is an item that is backordered on your order after you purchase your system, we will let you know immediately what the other options we [...]

Can I use more than one coupon code? Unfortunately, we do not allow coupon stacking on orders.     Back to FAQ

My order is a gift. Do you include pricing when you ship? We do not include any pricing information when shipping out our systems.     Back to FAQ