Coming soon!

If you are an existing customer needing support, please click here for all our Support resources.

Buying a DogHouse Systems computer is more than adding something to a cart and checking out. We bend over backwards to provide world class customer service and provide assistance for the entire experience. From pre-sales, to support to post warranty, we are there for you. To this end, we perform extensive new product validation and compatibility testing in our lab to find that “magic combination” that will provide the best performance for the best price. We want to earn your business for life and we do that by providing support and attention to detail just as we would for our friends and family.

Warranty

Our warranty covers all parts, labor, and support related shipping costs necessary to keep your DogHouse Systems gaming rig in top shape so you will have no out-of-pocket service costs during your warranty period.

• Desktop models come standard with a comprehensive parts and labor 1 year warranty (upgradeable to 3)

• Laptop models come standard with a 2-year warranty (upgradeable to 3 years)

In the unlikely event you have an issue with your system, we offer e-mail and phone support by our team of experts located right here in our Dallas, Texas USA office, all of whom are friendly geeks and gamers themselves. If we identify any failed components, depending on your comfort level inside of a computer, we will either send you replacement parts and talk you through the installation, or, in a worst-case scenario, recall your system and repair it in our lab at absolutely no cost to you for in-warranty repair. We provide phone and email support for troubleshooting for as long as you own the system, well beyond the warranty period, on every model we sell.

Shipping

In addition to the United States, we ship to Canada. Our web store is configured to display pricing in US Dollars, and Canadian Dollars. Orders are delivered "Duties Paid" and your invoice will include line items for all applicable sales tax and import fees that we collect at the point of sale for your convenience. All our systems are built in and supported from Dallas, TX in the United States. As such, technical support is provided in English and Spanish and availability is limited to the posted times on the Support landing page accessible in the navigation bar at the top, keeping in mind that we are in Central Time USA (GMT -5:00) and we observe Daylight Savings Time during the summer months. Also, a modest "International Support Fee" is added to each order shipping outside the United States and is designed to offset the higher shipping costs we'll incur should there ever be a need to recall your system for repair or ship out replacement parts and recall failed components during the warranty period. This amount varies by region and depends on shipping costs to and from each region.

We invite you to take a leisurely read through our Support Statement written in everyday-speak, not legalese.

Chassis

Connectivity

Front

• Fractal Design Define R5 Silent
  • 2 x USB 3.0
  • 2 x USB 2.0
  • Audio & Microphone Jacks
  • Power button with LED
  • Reset button
  • Fan controller

Rear

• 2 x Thunderbolt 4 40Gbps USB Type-C
• 7 x USB 3.2 Gen 2 10Gbps Type-A
• 1 x USB 3.2 Gen 2 10Gbps Type-C
• 1 x USB 3.2 Gen 2 10Gbps Type-C with up to 30W PD Fast-charge
• 3 x USB 3.2 Gen 1 5Gbps Type-A
• 3 x USB 3.2 Gen 1 5Gbps Type-A
• 1 x DisplayPort
• 1 x HDMI port
• 1 x Wi-Fi Module
• 1 x Realtek 5Gb Ethernet
• 2 x Gold-plated audio jacks
• 1 x Optical S/PDIF out port
• 1 x BIOS FlashBack button
• 1 x Clear CMOS button

Motherboard

ASUS ROG STRIX Z890-E Gaming WIFI Motherboard

• PCIe 5.0 support
• Dual channel DDR5 memory
• 4 x SATA3 (6Gb/s)
• 7 x M.2 sockets
• Wi-Fi 7*
• 2x2 Wi-Fi 7 (802.11be)

*Wi-Fi features may vary depending on the operating system. For Windows 11, Wi-Fi 7 will require 24H2 or later version for full functions, Windows 11 21H2/22H2/23H2 only support Wi-Fi 6E.

Power Supply

Processor

Memory

Graphics

M.2 NVMe Slot 1

Operating System